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TeamViewer, a provider of remote connectivity solutions, has announced a new integration with the EloView SaaS platform for device management, enabling users to remotely control Elo-based digital signage, point-of-sale and self-service devices, according to a press release. TeamViewer adds one-to-one device troubleshooting power to EloView's content and device management capabilities for thousands of devices.
EloView customers can remotely deploy and manage their entire network of Android-powered Elo devices — for one to thousands of devices at a time. From deploying content and managing settings to maintaining the operating system, technical staff can leverage EloView to increase uptime and security.
With this integration, TeamViewer adds the capability to remotely troubleshoot devices including the ability to make changes during a live session at the device level — all without leaving the EloView platform. This provides remote technicians the visibility to understand what's happening on a specific device and the power to fix it without requiring an onsite attendant. TeamViewer also provides chat (for attended devices), device diagnostics, and push/pull of WiFi settings.
"The pandemic has highlighted how critical remote device access is for protecting people and limiting exposure from person-to-person interactions," Frank Lung, senior product manager at Elo, said in the press release. "For Elo customers looking to reopen quickly and safely, the integration with TeamViewer adds a powerful support mechanism as they strive to deploy technology that minimizes the amount of manual and on-site support required."
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July 09, 2020 at 09:26PM
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TeamViewer integrates with EloView, brings remote device management - Kiosk Marketplace
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